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Toronto, Canada


Last modified on
December 12, 2014

 

CUSTOMERS' COMMENTS

About us »
Customer Service »

Rec'd today & all as described. Many thanks for such prompt service.
- Janice, Ireland

Thanks for your message. The basic air rate is fine. Iíve just discovered your website, and you have some intriguing and uncommon yarns. Iím quite excited about trying the yak/merino mix. Kind regards,
- Janice, Ireland

Thank you...looking forward to the wonderful wool
greetings
- Talia, Germany

Hello Irene, I just want to let you know that I received the parcel. Thank you very much again. I wish you a beautiful day. Best regards,
- Cristina, Pasadena

Hello Irene, Thank you very much for being so prompt. That is very kind of you. Best regards,
- Cristina, Pasadena

Got the package, thank you for the quick delivery. Best regards,
- Cristina, Toronto

Dear Irene, Mr Sheep and Companies, I recieved my package today, nicely packed, without any problem. I found lovely wool yarns that I like very much. Thank you very much for everything. Sincerely,
- Mami, France

Thank you very much, I am looking forward to ordering much in the future!
- Tara, Whitby

Dear Irene and Mr. Sheep, I just would like to let you know my order of 10 balls of the Diamond yarns (70% Merino and 30% Alpaca) arrived last Monday. They are gorgeous! Thank you! Best regards,
- Margaret, Alberta

Dear Irene, Mr Sheep and companies, Thank you very much for your message. I trully appreciate your discount. I love the colour of Peace Fleece yarn and needed a few more hanks. I could not find them easily and finaly I could get them. I am now looking forward to receiving them. How lovely! Thank you very much. Sincerely,
- Mami, France

Thank you very much. My beautiful emerald cardigan is amazing! The yarn sheds a bit, but it seems normal to angora. Now -25 in Toronto, but I stay cozy and warm like inside of a fireplace ... ! Thank you so much. Just to mention, my cat adores to sleep on my angora cardigan when I forget it on a sofa, or chair, or bed, it works like a cat's magnet...
- Oleena, Toronto

Dear Irene &Mr. Sheep, Just wanted to express my gratitude for a wonderful service. I received my order yesterday making it exactly one week since i placed the order. I didn't expect it to arrive since fast. I will definitely consider placing more orders. Yours thankfully,
- Michael, Israel

Dear Sales team - thank you for your marvellous efficient handling of my very little order. Both my sister and I find your web page set up ; the information provided on all topics and the follow up first class . Again , we both find your range of magazines and other products far outshines any on offer Australia wide and elsewhere. Thank you for your excellent service and we will certainly be ordering more magazines in future. Kind regards,
- Aleida, Australia

Dear Irene, the book arrived swiftly and in super condition. Thank You for the excellent job. Regards,
- Sylvia, Germany

Hi, Irene and Mr Sheep,
Thank you so much for my order, it arrived today in Brisbane and look forward to knitting another Noro Creation. Even thugh the postage is dear it is still cheap with your clearence sale. I have to pay $26.00 Aud so I save an amount by buying from you. I reall appreciate your online page. I have told all my friends as well. Cheers,
- Judy, Australia

Hi, I got my yarn! It's beautiful and perfect for the project i have in mind. Thank you again for all of your help.
- Diane, New York

Thank you for the great service and fast shipment. My parcel arrived today, and I am very happy.
- Brenda, Toronto

Hello, Thank you very, very much ... looking forward to receiving my beautiful skein of Lang yarn. Have a great day!
- Nancy, NY

Thank you so much! You're great.
- Diane, NY

Thank you so much for your products and wonderful service! Have a super holiday season,
- Geraldine, WY United States

Hello, I have received the second package! Thanks so much! I love the Yarn! Have a safe and happy New Year!
- Kathy, Alberta

Thank you. I will enjoy ordering from your company. Great service !!
- Bruna, Toronto

yes. I have received the adjustment notice from Paypal. And the yarns arrived.. it is beautiful, I am really pleased. :) thanks
- Yu Ching, Singapore

Thanks, I received my order Tuesday, Oct 23......that was a fast delivery.
- Judy, Texas

Thank you. The order arrived today. Wonderful service.
- Lesley, United Kingdom

Hello Irene,
The Linea Rossa books arrived the day before yesterday and the Harlequin one just as I came home this morning. It was a pleasure doing business with you. Thanks!
- Anne, Belgium

Thanks for providing such great products. Regards,
- Paula, Melbourne

I LOVED the yarn Ö thanks so much!
- Marjorie, Virginia

Good afternoon! Thank you so much for the email confirmation. As well, thank you for being so honest and refunding the shipping difference! That is true customer service! Thank you again! I will be ordering from your company again in the future. Take care!
- Heather, Manitoba

Dear Irene and Mr. Sheep Co, Thank you very much I received my shipment on Saturday and really appreciate it. Warm regards.
- Mary, UNEP Switzerland

Just received my angora (fingering). It is lovely!!! Thank you for your great customer service, and speedy delivery. I really appreciate the zipper case the angora was packaged in.
- Sian, British Columbia

Thank you for your speedy service, looking forward to this yummy yarn! I will be checking your website regularly for other purchases.
- Sian, British Columbia

Thank you for your prompt response and service. My package arrived today and I am quite happy. Looking forward to doing business with you again. Have a great day,
- Ghislaine, Switzerland

Your site looks wonderful and I look forward to ordering again! Best,
- Isabel, Massachusetts

Hello to all at Irene and Mr Sheep,
Thank you so much for sending the colour samples. I'm really excited about this knitting project, I can't wait for the yarns to arrive. Once again, Thank you for all your help.
- Ruth, Australia

i love your store - and appreciate your quick response. your yarns are wonderful.
- Diane, Massachusetts

My book arrived today in perfect order. This is the second order I have placed and both times I have been delighted with your wonderful service. I won't hesitate to order from you in the future. Many Thanks.
- Starr, Ontario

Hi - sorry I didn't reply sooner - thank u so much for your prompt shipment - I had 6 balls of this and your six fit in perfectly - thanks again.
- Darleen, British Columbia

Hello, I received the books, they're superb!!!! Thanks!
- Sarita, Jerusalem

Hello, On return from a recent trip, I found your pkg in my mailbox, the single skein of Malizia. Thanks so much for the safe transaction. Best regards,
- Alexandra, CT USA

Hello. The yarn is gorgeous, and thanks for the speedy shipping! Fantastic service.
- Jane, Salem USA

I have been very happy with your service and product and will continue to order in the future.
- Amy, Saskatoon

The magazine was received today, thank you. I love it!
- Sandra, United Kingdom

Thanks for everythingÖ can't wait to receive the yarn!
- Denise Marie, California

Thank you for telling me about the book and thank you for your time and help.
- Diane, Australia

Thanks! Iíve looked everywhere for this yarn Ė Iím so glad you had it!
- Christina, Kansas City

Thanks for this order, the yarn is just lovely! I love the little packets of wool wash soap! I think I will include them with the gifts I am knitting....I so much appreciate your lovely packaging!
- Helen, Ontario

Just wanted to let you know I received my packages this afternoon and am thrilled, of course. I showed Sally off to everyone in my office. That's a little face that can brighten a whole day. Thanks again for everything!
- Robin, Oshawa

Thanks for your prompt attention! We appreciate the service.
- Joe, Center for Bits and Atoms, Massachusetts Institute of Technology

Just wanted to let you know I did receive the yarn. Thank you so much! Sincerely,
- Carol, OK

Colours and tension fit perfectly, so your advice regarding the best yarns to buy was the best. Thank you!
- Julia, Alberta

Thank you so much for your speed in give me details. VERY VERY KIND AND FAST IN YOUR REPLY, AS ALWAYS. Thank you so much. My magazines arrived........thank you for your work on my order. See you next order and thank you again.
- Monica, Italy

I think you have the most beautiful, highest quality, and best spun Angora yarn that I have ever used. It is a pleasure to work with it.
- Nancy Jo, California

Hello, Irene and Mr. Sheep! I just wanted to let you know I received my order (already!!!) and I'm thrilled both with the items and with your stellar service. I so appreciate the patterns and samples you sent, along with how carefully everything was packaged. It's so seldom one sees such remarkable service that I wanted to be sure and let you know how much it means to me. It's great also to know there is such a fabulous Canadian source for such neat items. I look forward to shopping with you again! With kindest regards and many thanks,
- Robin, Oshawa

What great service! The pashmina yarn I ordered late last week arrived today. The wool is beautiful and wonderfully packaged, and the packets of wool wash are a nice lagniappe. Thank you.
- Patsy, Tallahassee FL

I would like to thank you for your fast delivery service of the magazins I odered. The books are brilliant. I wil be ordering again for sure. Regards,
- Rosemary, United Kingdom

Delighted to get these 2 magazines so easily and at reasonable cost, many thanks.
- VALERIE, British Columbia

I received the detergent in good order on Friday. Thank you for your prompt service.
- Daniel, Vancouver

I just received my order. The Yarn is beautiful!
- Kim, Pennsylvania

Thank you especially for your clear communications. I look forward to my return home and the receipt of the beautiful wool. Happy New Year!
- Lynne, Virginia

You are so thorough. Itís been a pleasure dealing with you and I have bookmarked
your site!
- Diane, Ohio

Thank you for your prompt personal service!
- Deidra, British Columbia

Your parcel just arrived... many thanks for the extras included!
- J., Québec

Your website and the beautiful yarns you feature make me want to start knitting again.
Best, Janice. California

Thank you. The clasps arrived today. They are ideal!
- Carole D, United Kingdom

I had received my ordered book yesterday. How nice a design book! I like these very much. Thank you very very much!!
- Matsumoto Hiroko, Japan

Thank you very much for the birch Hook!! It is always helpful to have quality instruments for your work. Cannot stop making my cape! I will definitely come again. :)
- Lena, Toronto

I ordered some woolwash on 2/7 and received it less than 5 days later(everything that I have ordered from Canada takes 2 weeks)! What amazing service. I will definitely be a repeat customer! Thank you so very much!
- Angela K, Ohio

What great service! The pashmina yarn I ordered late last week arrived today. The wool is beautiful and wonderfully packaged, and the packets of wool wash are a nice lagniappe. With service like this, I'll be certain to place more orders with Irene and Mr. Sheep. Thank you.
- Patsy, Tallahassee Florida

Thank you for the great service and fast shipping.
- Natalie, Michigan

Dear Irene & Mr. Sheep, I hv rec'd my yarn order today! Thank you for the gifts of soap!
- Yuly, Wisconsin

Very impressive! You've thought of everything! Someone there really knows what they are doing in regards to good customer service and making it easy to do business with you!
- Christina, California

Hi! The yarn arrived over the weekend! I'm quite excited, and happy to be started on my project. Thanks for all your help.
- Natalie, Arizona

As usual package arrived promptly and well secured. The Suri is stunning. Thank you so much Irene. Greatly appreciated.
- Charlene, Saskatchewan

Dear Irene and Mr. Sheep, A word to tell you how I was satisfied by your service. Very fast shipment (my beautiful Brittany needles arrived before the date you tell me they would!). Also a very good packaging! Thank you very much!
- Joanne, Québec

Very pleased with the service, and the super fast shipment. The 2 seperate orders arrived 3 days after I received the email that they were shipped. I will be back again. Thank you so much all of the magazines are spectacluar!!!
- Charlene, Saskatchewan

Hi! I just wanted you to know that I received the order in excellent condition today! Thanks so much! I will use your business again in the futureÖ.thanks for the great serviceÖI love the wool! Amazing stuff!
- Michelle, Ontario

I was pleased with the earlier shipment of yarn you sent me.
- Jenny, Ontario

Hi, Irene - my needles arrived safely today - they are absolutely gorgeous!! I am particularly fond of the crochet hook - it will inspire me to finish my afghan. Will you be taking part at the CSNF in October? Thanks again - they were well worth the wait! :)
- Nancy, Québec

Hello Again, I purchased from your website in the past and was very happy with my Vespa yarn. I still have not begun the project, but hope to soon. Thank you.
- Rita, Pennsylvania

 

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